HELPFUL ANSWERS
Window and door questions, answered.
Quick answers from your local Belleville window and door team.
Frequently asked questions
Can't find what you need? We're happy to help.
What types of windows and doors does Prime offer?
We help homeowners choose replacement windows, entry doors, and sliding patio or hinged garden doors. Options vary by product, manufacturer and configuration.
Explore windows ↗Can Prime install the products?
Yes. Our Belleville team coordinates professional installation of qualifying window and door projects. You can also ask about supply-only orders.
Request a quote ↗Which areas do you serve?
We're based in Belleville and serve communities across Quinte and Eastern Ontario, including Quinte West, Brighton, Prince Edward County, Kingston, Cobourg, Port Hope and surrounding areas. Contact us to confirm service at your address.
Contact our showroom ↗Can I request a quote without visiting the showroom?
Yes. Send your contact information, project details and photos using our online quote form. We'll review the request and follow up about the next steps.
Start your quote ↗Do you have a showroom in Cobourg?
No. Our showroom and office are in Belleville. We continue to serve customers in Cobourg and neighbouring communities.
Get directions ↗What if I need help with a warranty or service concern?
Use our service request form to describe the issue and attach photos. Our team will review it and help determine the next steps, including relevant manufacturer warranty information.
Request service ↗